HP EliteBook 2570p missing drivers (Windows 10 x64)

[basys]

Hello,

I need the drivers for the following devices:

Base System Device

PCI\VEN_197B&DEV_2392&SUBSYS_17DF103C&REV_30\4&b5b354d&0&00E2

Unknown Device

ACPI\HPQ6000\3&b1bfb68&0

Thank you

[Paul_Tikkanen · Accepted solution]

Hi:

You need this driver for the base system device...

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

For the other device, you have to do some creative driver installing.

None of the drivers work, including the W10 driver, so you have to manually install the XP driver, I am told.

1.  Download and save this driver, but do not run it.

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object.

https://ftp.hp.com/pub/softpaq/sp58001-58500/sp58201.exe

2. Download and install this free file utility.  The 2nd file at the top of the page is for 64 bit.

https://www.7-zip.org/

After you install 7-Zip, right click on the driver file you saved.

Have 7-Zip Extract to:  and let it extract the file into its folder name (sp58201).

Once that is done, go to the device manager, click on the unknown device needing the driver.

Click on the driver tab.  Click on Update Driver.

Select the Browse my computer for driver software option, and browse to the driver folder that 7-Zip created.

Make sure the Include Subfolders box is checked, and the driver should install.

Then restart the PC.

[basys]

The card reader works perfectly and also the 3D driveguard seems to work (at least the system recognised it with the manual install)

Thanks a lot for your help!

[Paul_Tikkanen]

You're very welcome.