• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-14-2024 07:09 AM

HP Recommended
Product: HP EliteBook 655 15.6 inch G10 Notebook PC IDS Base Model
Operating System: Microsoft Windows 11

Hi,

 

I have a problem with HP EliteBook 655 15.6 inch G10 running on Windows 11 24h2. From time to time, I have OS crashes with BSOD and graphical glitches. Sometimes it is out of the blue, sometimes it is during an active call via MS Teams or Messenger (by Facebook). I tested this with the latest official video driver from HP website as well as AMD driver. The setup I'm running includes a 2k Asus PA278CGV monitor with 144 Hz refresh rate over high-speed HDMI cable. Any advise would be appreciated.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.