HP EliteBook 840 G2 - BIOS Administrator Password Locked Out Assistance

[AyoubXR]

Hello HP Community team,

​I recently bought a used HP EliteBook 840 G2 laptop, but unfortunately, I discovered that the BIOS is locked with an administrator password set by the previous owner. This prevents me from configuring the system and managing boot options.

​Could you please guide me on the official procedure or provide the necessary support to clear or reset this pre-owned BIOS password?

​Thank you for your help

[BeemerBiker]

Unfortunately, for problem with passwords you will need to contact an HP agent.

• Sign in to your support page
• Select the product you need help with and scroll down to support options.
• Select "Contact us". You can change country and language if necessary.

Here is HP's official policy regarding BIOS passwords:
HP Business PCs - Forgotten or lost BIOS password | HP® Support

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

You need to contact an HP agent and explain the problem, or take the PC to an HP authorized repair center along with proof of ownership.