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‎11-22-2019 02:05 PM - edited ‎11-22-2019 02:07 PM

HP Recommended
Product: 7KJ99UT#ABA
Operating System: Microsoft Windows 10 (64-bit)

I have several HP EliteBook 850 G6 paired with HP UltraSlim Docking Station. Product # D9Y32UT#ABA.  I've applied the company image to the laptop, restores the drivers from the recovery CD.  The issue is I no longer am able to use the two external monitors and the laptop display at the same time.  With the laptop closed the two displays work just fine.  When the lid is opened I lose one of the external displays.  Close the lid the external display comes back.

 

The laptop was put into legacy mode to reimage, OS is Windows 10 Pro (64) version 10.0.18363 Build 18363 (1909).   Has anyone experienced this and how did you resolve the issue.

 

Thanks

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-10-2019 07:10 AM

HP Recommended

Resolved my own issue.   I applied the company image to the laptop while it was in the dock station. 

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‎12-10-2019 07:10 AM

HP Recommended

Resolved my own issue.   I applied the company image to the laptop while it was in the dock station. 

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