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HP Recommended

 

Please help find the followiing drivers for this model (HP EliteBook 8730w):

 

Window 7 Enterprise 64 bit OS.

 

Find Hardware IDs besided items.

 

1) Base System Device    PCI\VEN_8086&DEV_2A47&SUBSYS_30EC103C&REV_07


2) Pci Serial Port     PCI\VEN_8086&DEV_2A47&SUBSYS_30EC103C&REV_07


3) Pci Simple Communications Controller       PCI\VEN_8086&DEV_2A44&SUBSYS_30EC103C&REV_07

 

I've installed the Ricoh Media Card reader driver and reader also not working. Thanks so much.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Sorry...the first link was mistyped. Corrected it now.

 

1) Base System Device    PCI\VEN_8086&DEV_2A47&SUBSYS_30EC103C&REV_07

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45131.exe 


2) Pci Serial Port     PCI\VEN_8086&DEV_2A47&SUBSYS_30EC103C&REV_07

The above one would suffice.


3) Pci Simple Communications Controller       PCI\VEN_8086&DEV_2A44&SUBSYS_30EC103C&REV_07

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45228.exe

I am an HP employee.

Regards,
Vidya

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View solution in original post

13 REPLIES 13
HP Recommended

1) Base System Device    PCI\VEN_8086&DEV_2A47&SUBSYS_30EC103C&REV_07

http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45131.exe 


2) Pci Serial Port     PCI\VEN_8086&DEV_2A47&SUBSYS_30EC103C&REV_07

The above one would suffice.


3) Pci Simple Communications Controller       PCI\VEN_8086&DEV_2A44&SUBSYS_30EC103C&REV_07

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45228.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
HP Recommended

HI Vidja,

 

Thanks for the prompt feedback, however the softpaqs are returning a corrupt message when I try to install. Do you mind checking?

 

Thanks again.

HP Recommended

Sorry...the first link was mistyped. Corrected it now.

 

1) Base System Device    PCI\VEN_8086&DEV_2A47&SUBSYS_30EC103C&REV_07

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45131.exe 


2) Pci Serial Port     PCI\VEN_8086&DEV_2A47&SUBSYS_30EC103C&REV_07

The above one would suffice.


3) Pci Simple Communications Controller       PCI\VEN_8086&DEV_2A44&SUBSYS_30EC103C&REV_07

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45228.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
HP Recommended

sp45131.exe ran ok without any issues this time thanks so much, but sp45228.exe throws the following error even when I eventually ran it as administrator.  And card reader and finger print sensor still not working.

 

"You must have administrator privileges to perform this operation"

 

What do you think?

HP Recommended

BTW I now have the yellow driver sign in device manager for the LSI HDA Modem #2 Hardware ID is HDAUDIO\FUNC_02&VEN_11C1&DEV_1040&SUBSYS_103C1378&REV_1002.

 

Still no change to Base System Device, Hardware ID is PCI\VEN_1180&DEV_0592&SUBSYS_30EC103C&REV_14.

 

Thanks for looking into this.

HP Recommended

Try this for the 3rd one:

http://ftp.hp.com/pub/softpaq/sp48001-48500/sp48491.exe 

 

Finger print reader driver:

http://ftp.hp.com/pub/softpaq/sp47501-48000/sp47729.exe

 

Card Reader driver:

http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45112.exe

 

Finger Print reader software:

http://ftp.hp.com/pub/softpaq/sp48001-48500/sp48447.exe

 

Here is the link that has all the drivers and software needed for your system:

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=3784204&spf_p...

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
HP Recommended

Hi Vidya,

 

Do be kind enough to just look at this one, everything else is now fine, thanks so much. Pleaseeeeee!!!!

 

I have the yellow driver sign in device manager for the LSI HDA Modem #2 Hardware ID is HDAUDIO\FUNC_02&VEN_11C1&DEV_1040&SUBSYS_103C1378&REV_1002

HP Recommended

Try installing these two.

 

http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45115.exe

http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45228.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
HP Recommended

I'm afraid neither of the two softpaqs worked. I uninstalled the LSI HDA Modem and deleted drivers as provided by uninstaller in device manager, search for new HW and it now shows "Agere Systems HDA Modem" but with still yellow error. 

 

See Hardware ID: HDAUDIO\FUNC_02&VEN_11C1&DEV_1040&SUBSYS_103C1378&REV_1002

 

This is what's left of the errors, thanks so much for your help.

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