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HP Recommended
HP Elitebook 2560P

Hello everyone,

I hope everyone is well. I need your help guys.

Bought an old but functioning HP Elitebook 2560p. Used it for months and suddenly one night it won't charge at all. No lights on indicators. I cannot go to HP Service Center because they will charge me Check Up fees which is almost the same price as the cost of the laptop. Can anyone help me how to go about it? I learned to love HP but having two HP Elitebooks that suddenly won't turn on is heart breaking. Thank you in advance for the help.

1 REPLY 1
HP Recommended

Here's a video from HP Support about laptops not powering on or holding a charge:


https://www.youtube.com/watch?v=MgDy0h9a7Jg



I am a volunteer and I do not work for, nor represent, HP
If your Notebook computer battery does not power the Notebook or hold a charge, then you might be experiencing a battery issue. Follow the steps in this video to troubleshoot the battery to determine if it needs to be replaced. Chapters: 00:00 Introduction 00:44 Troubleshoot the notebook power ...
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.