HP Elitebook 745 G4 - Asks for BIOS Password after Factory Reset

[rvasquez]

I just resetted the Elitebook 745 G4 BIOS to Factory Settings and now it asks for a password. While I don't know how HP handles this it surprises me that there is a password prompt after resetting the BIOS to factory settings. So my question is: What is the default password? / How do I get rid of the password protection?

Background information: There was a BIOS password before. I have that password and I had to enter it to reset the BIOS to its defaults.

Thanks in advance!

Best regards

Roberto

[REO51ST]

@rvasquez

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

When talking to the HP rep ask them to escalate your service request.

Just to note:

Do not try removing the RTC/BIOS battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.

REO