Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Elitebook 8470p
Microsoft Windows 10 (64-bit)

Dear All,

 

I forgetten my HP Elitebook 8470p bios administrator password and now I want to reset my laptop bio password.

Frist thing I am belong to Palistan and HP official website is not avaialble but I got HP Global email address from internet.

 

I already sent email to HPsupport_global@hp.com on 18 June 2017 with my laptop UUID but still not response.

 

Please need help in reseting my laptop Bios password or provide any responsible email address where i will send email with UUID for getting SMC file.

 

Regards

Ayaz Ali

Pakistan

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @ayazali

 

Welcome to the HP Support forum.

 

I am sorry to inform you that HP office is not present in your country (Pakistan) and HP Support is not officially present there.

HP has country partners there. Here is their contact information >> http://www8.hp.com/asia_pac/en/default.html

 

You can try to reach some of the service partners there (info in the link).

 

India is the nearest country with office and you might want to give them a call to see if they might be able to service you (no guarantee). Here is their information >> http://www8.hp.com/in/en/contact-hp/phone-assist.html

 

 

Hope this helps.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

4 REPLIES 4
HP Recommended

Hi @ayazali

 

Welcome to the HP Support forum.

 

I am sorry to inform you that HP office is not present in your country (Pakistan) and HP Support is not officially present there.

HP has country partners there. Here is their contact information >> http://www8.hp.com/asia_pac/en/default.html

 

You can try to reach some of the service partners there (info in the link).

 

India is the nearest country with office and you might want to give them a call to see if they might be able to service you (no guarantee). Here is their information >> http://www8.hp.com/in/en/contact-hp/phone-assist.html

 

 

Hope this helps.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

thank u so much HP support team and got SMC file then bios password successfully reset. :generic:

HP Recommended
Help me get smc file then bios password reset for elitebook 8570w
HP Recommended

@widaahali wrote:
Help me get smc file then bios password reset for elitebook 8570w

Hi @widaahali

 

Welcome to the HP Support forum.

 

The procedure hasn't changed since the post above has been posted. You need to reach to HP business support directly to obtain the SMC.bin file.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.