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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- HP Elitebook 8470p bios administrator password reset

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06-20-2017 05:54 AM
Dear All,
I forgetten my HP Elitebook 8470p bios administrator password and now I want to reset my laptop bio password.
Frist thing I am belong to Palistan and HP official website is not avaialble but I got HP Global email address from internet.
I already sent email to HPsupport_global@hp.com on 18 June 2017 with my laptop UUID but still not response.
Please need help in reseting my laptop Bios password or provide any responsible email address where i will send email with UUID for getting SMC file.
Regards
Ayaz Ali
Pakistan
Solved! Go to Solution.
Accepted Solutions
06-20-2017 12:53 PM - edited 06-20-2017 12:57 PM
Hi @ayazali
Welcome to the HP Support forum.
I am sorry to inform you that HP office is not present in your country (Pakistan) and HP Support is not officially present there.
HP has country partners there. Here is their contact information >> http://www8.hp.com/asia_pac/en/default.html
You can try to reach some of the service partners there (info in the link).
India is the nearest country with office and you might want to give them a call to see if they might be able to service you (no guarantee). Here is their information >> http://www8.hp.com/in/en/contact-hp/phone-assist.html
Hope this helps.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
06-20-2017 12:53 PM - edited 06-20-2017 12:57 PM
Hi @ayazali
Welcome to the HP Support forum.
I am sorry to inform you that HP office is not present in your country (Pakistan) and HP Support is not officially present there.
HP has country partners there. Here is their contact information >> http://www8.hp.com/asia_pac/en/default.html
You can try to reach some of the service partners there (info in the link).
India is the nearest country with office and you might want to give them a call to see if they might be able to service you (no guarantee). Here is their information >> http://www8.hp.com/in/en/contact-hp/phone-assist.html
Hope this helps.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
11-07-2017 02:26 PM
@widaahali wrote:
Help me get smc file then bios password reset for elitebook 8570w
Hi @widaahali
Welcome to the HP Support forum.
The procedure hasn't changed since the post above has been posted. You need to reach to HP business support directly to obtain the SMC.bin file.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013