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HP Recommended

Hi,

 

I am using HP Envy 15 Notebook laptop. It has Insyde F.36 Bios. It's been quite some time I am receiving blue screen errors. I was told to update BIOS but I am unable to find the right version. Can you please help me find the right version to update the BIOS?

Bios: Insyde

Bios Version: F.36

Product #: E7Z37UA#ABA

System Board ID: 1962

Serial #: [Personal Information Removed]

 

fardeen4_0-1686720194822.png

fardeen4_1-1686720213694.png

 

1 REPLY 1
HP Recommended

Hi @fardeen4,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

I'm sorry to hear that you're experiencing blue screen errors on your HP Envy 15 Notebook laptop. Updating the BIOS can be a potential solution to such issues. To find the right version of the BIOS for your laptop, you can follow these steps.

 

  1. Visit the official HP support website (https://support.hp.com/).
  2. Click on the "Software & Drivers" section.
  3. Enter your laptop model "HP Envy 15 Notebook" in the search box and click on the search icon.
  4. Select your specific laptop model from the list of results.
  5. Look for the BIOS section or category.
  6. Check if there is a newer version of the BIOS available for download.
  7. Make sure to read the release notes or any instructions provided for the BIOS update to ensure compatibility and understand the update process.
  8. Download the BIOS update file that matches your laptop model and operating system.
  9. Once the download is complete, follow the instructions provided by HP to update the BIOS. It usually involves running an executable file from within your operating system or creating a bootable USB drive.

 

Note: It's essential to follow the instructions provided by HP carefully while updating the BIOS, as an incorrect update process can potentially cause further issues.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.