HP Envy 17t-cg000 Forgot BIOS Password

[Richard7771]

Hello:

I forgot the BIOS password for my laptop HP ENVY 17.3 inch 17t-cr00 and I don't know how to reset it.

I remove the battery and tried to turn on the laptop but without the battery do not turn on.

I also looked for a CMOS battery inside the laptop but I couldn't find it.

Could anybody has any suggestions?

Thanks,

[Garp_senchau]

Hey @Richard7771,

Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Power Cycle the Laptop

• Remove Power: Unplug the power cable and remove the battery from the laptop.
• Press and Hold the Power Button: Hold down the power button for about 30-60 seconds. This can drain any residual power in the system and may help reset some BIOS settings.
• Reassemble: Put the battery back in, plug in the power cable, and try turning on the laptop again.

Hard Reset (Disconnecting the CMOS Battery)

You mentioned that you couldn't find the CMOS battery. HP laptops may use a coin-cell battery for the CMOS, but in some models, it's integrated into the motherboard or shielded by a layer of components.

• Access the Internal Components: If your laptop has a removable bottom panel or a dedicated access port for memory and storage, open that section.
• Look for the CMOS Battery: The CMOS battery is often a small, round coin-cell battery, typically 3V (CR2032). If found, remove the battery for about 5 minutes to clear the BIOS settings.
• Reconnect and Test: After waiting, reconnect the battery and try turning the laptop on again.

Reset BIOS via Jumper (If Applicable)

Some laptops have a jumper on the motherboard that you can use to reset the BIOS settings. This method is typically found on desktop motherboards, but it might be present on certain laptop models. The jumper might be labeled "CLR_CMOS", "JCMOS", or "RTC_RESET".

• Locate the Jumper: Open the laptop and check for a jumper on the motherboard. It could be near the CMOS battery or around the area labeled as "RTC" (Real-Time Clock).
• Short the Jumper: If you find the jumper, use a jumper pin to short the two pins for a few seconds. If it's not a jumper, you can use a screwdriver to momentarily short the pins.
• Reassemble and Power On: After performing this, reassemble the laptop and power it on. The BIOS settings may reset, including the password.

Use HP's BIOS Recovery/Reset Tool

Some HP laptops have a built-in BIOS recovery tool that you can access if you’re unable to get into the BIOS menu due to the password:

• Power Off: Make sure the laptop is powered off.
• Power On with Specific Keys: Try holding the Windows Key + B key together, then press the power button. Hold them for 5-10 seconds.
• HP BIOS Recovery: The laptop may boot into a special recovery mode that could offer you the option to restore the BIOS to its default settings or reset it without the password.

Reinstall the BIOS/Update the Firmware

• In certain cases, the BIOS password can be reset by updating or reinstalling the BIOS firmware.
• Download BIOS Update: Go to the official HP website and search for the latest BIOS update for your laptop model (HP ENVY 17.3 inch 17t-cr00).
• Follow Instructions: Follow the manufacturer’s instructions for updating or reinstalling the BIOS.

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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