• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-21-2023 02:14 PM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ew0000 (549V4AV)
Operating System: Microsoft Windows 11

6 days wrecking my head for a fresh / clean install of windows 11 2h22 post system "blue death screen" 

 

All recovery options failed, post which i want to fresh setup windows. i have format deleted the drive from my live linux. Created microsoft 11 latest ISO on my ChromeOS and the USB bootable looks good. I booted the usb and as soon as i hit "install" it gives me a missing driver error.

 

1) I created a 2nd usb with all drivers downloaded from HP webpage for my laptop - no sucess

2) Tried driver from intel official webpage, without sucess

3) The official HP driver support page doesn't have any driver specific to Intel rapid storage. 

 

What am i doing wrong? any help, recommendation, solution, guidance is highly appreciated. 

2 REPLIES 2

‎02-21-2023 03:48 PM

HP Recommended
@abbesunto wrote:

All recovery options failed, post which i want to fresh setup windows. i have format deleted the drive from my live linux. Created microsoft 11 latest ISO on my ChromeOS and the USB bootable looks good. I booted the usb and as soon as i hit "install" it gives me a missing driver error.

@abbesunto 

 

I believe that was the cupid. Please work on Windows world machines.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎02-21-2023 11:53 PM

HP Recommended

And yet windows is the one that failed out of all the others. Windows OS met with blue screen which started the drama. 

 

HP support page hasnt listed any drivers for Intel rapid storage. So, guessing there is no resolution?

 

Anyway, will check this post in hope for next couple of days, maybe someone helps out.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.