HP Envy 360 is warping

[Mace476]

I recently noticed that my Envy 360 Laptop is starting to bow in the middle.  I am assuming it is overheating because I have noticed that the fan has been running continuously lately.  Is this fixable?  

[Raj_05]

Hi @Mace476,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Warping in laptops, such as your HP Envy 360, is often a sign of overheating or other internal issues. Here are steps you can take to address and potentially fix this problem.

Immediate Steps to Prevent Further Damage

1. Shut Down the Laptop: If the laptop is currently on and showing signs of excessive heat, shut it down to prevent further damage.
2. Allow It to Cool: Let the laptop cool down completely before inspecting or attempting any fixes.

Diagnose the Cause

1. Check for Obstructions: Ensure that the vents are not blocked by dust or debris. Clean the vents using compressed air.
2. Update BIOS and Drivers: Sometimes, overheating can be mitigated by updating the BIOS and system drivers, as these updates can improve fan control and overall thermal management.
3. Check for Software Issues: High CPU usage due to software can cause overheating. Use Task Manager to identify any processes that are using excessive resources.

Potential Fixes

1. Use a Cooling Pad: A laptop cooling pad can help reduce the overall temperature of your device.
2. Replace Thermal Paste: Over time, the thermal paste that conducts heat away from the CPU can degrade. Replacing the thermal paste can improve heat dissipation.
3. Fan Replacement: If the fan is not working efficiently, it might need to be replaced. This can often be done relatively inexpensively.
4. Battery Check: A swollen battery can cause physical warping. If the battery is swollen, it should be replaced immediately. This is a critical issue and can be dangerous.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support