HP Envy Notebook will not start

[Spurs1964]

HP Envy Notebook model 7265 NGW will not start

Power supply and charger are OK. Tried switching on and nothing happens. No lights at the side. Tried holding down start button without charger plugged in for a period of time then retried starting. Still nothing.

Purchased 02/09/15

[Chimney_83]

Greetings @Spurs1964, 

Welcome to HP Forums and Thanks for the post. 

I understand that your computer is no longer boot and you do not see any lights on the computer, is that right?

Kudos to you for trying to troubleshoot the issue on your own.

Not to worry, I will be glad to assist you. 

Have you tried a different power adapter and wall outlet?

Do you see any lights blinking on your computer?

If there are no lights absolutely on your computer, then the issue could be with the adapter or with a component within the computer. 

Recommend you try a different wall outlet and a different power adapter on your computer.

Also, try a power reset as suggested below.

Please disconnect any devices connected to your computer. 

If you have any USB or DVD in the computer, please disconnect it.

Perform a power reset on the computer. Click here for assistance. 

Disconnect the adapter, remove the battery (if it can be removed)

Hold down the power button for 30 seconds to drain the static in the computer. 

Connect the adapter and battery to the computer. 

Turn the computer ON while holding the Win + B key. (hold these 2 keys for more than 10 seconds, let go of the power button alone)

Refer to this HP Article to know more about BIOS recovery. 

If rolling back BIOS does not work, try again. 

If the issue persists, please take the computer to any authorized service center or contact our phone support team to check on the service options available for your computer. 

Keep me posted.