HP Envy X360 black screen on boot. No Menu.

[LeafyCilantro]

 

  

When I boot my computer, the screen turns on, but stays black. I have reset my power, with and without the charging cable, and for 30 seconds. When pressing F2, F10, F11, or ESC on startup the screen remains black, with no menu appearing and the name of the BIOS menu option in the bottom left corner, ex. F10…BIOS Setup Options, ESC…Pause Startup. I have also tried holding Windows+CTRL+Shift+B on startup, as well as holding shift, to no avail. Pictures provided are the screen after pressing ESC, F10, and F11.

[sandytechy20]

@LeafyCilantro 

Welcome to the HP support community.

I understand that you are getting no boot issue on the notebook, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.