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‎08-14-2022 08:34 PM - edited ‎08-14-2022 10:02 PM

HP Recommended
Product: HP ENVY x360 Laptop
Operating System: Microsoft Windows 11

I was reading that Windows 11 is not compatible for my HP ENVY x360 Laptop. I contacted Microsoft support and they said to reinstall the camera and mouse drivers since I have a camera pop up icon happening and I have mouse issues. I then go to HP support and it asks me to choose which windows I have and have windows 11 installed even though I had no idea it wasn't compatible with my laptop. 

 

Help?

 

camera.png

Category:
3 REPLIES 3

‎08-14-2022 11:36 PM

HP Recommended
@Faith45678io wrote:

I was reading that Windows 11 is not compatible for my HP ENVY x360 Laptop.

@Faith45678io 

 

Where did you read ? My machine which is a sister of your machine, it is HP Envy x360 15-ee0047nr

 

My machine runs Widows 11 w/o any problem. Where did you download camera and mouse drivers from ?

 

Regards,

BH
***
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‎08-14-2022 11:43 PM

HP Recommended

I left my laptop alone and literally both camera icon and mouse started to work again. 

 

I honestly don't know what happened. 

 

"Where did I download camera and mouse drivers from?" - I have no idea, but I mean my issue is gone now so, I guess thanks?

 

Lol, I have no idea what happened. 

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‎08-14-2022 11:46 PM

HP Recommended

@Faith45678io 

 

Thanks for posting back

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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