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‎06-23-2024 02:04 AM

HP Recommended
Operating System: Microsoft Windows 10 in S Mode

Model ENVY X2 - 12-3KJ62PA#ABG

CPU: Snapdragon 835

 

Hello, I have this notebook and trying to install windows 10 onto this device by a HP Cloud Recovery Tool.

When i fill Product ID for HP System, it show "Product ID does not match or is invalid. Please contact HP support.

I check Product ID on  Cloud Recovery (d34z73bbtpzgej.cloudfront.net), result: Item0015

So' i cannot  install Windows 10 on this notebook. Rufus tools or anything else wouldn't boot from the USB tool. 

 

How can instal operating system on this book. Can someone help me?


Thanks for read.

 

 

 

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