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‎06-07-2022 01:29 AM - edited ‎06-07-2022 01:41 AM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-es1000 (446V7AV)
Operating System: Microsoft Windows 11

Why HP Envy x360 didn't have the battery feature "Battery Healthy Manager" or any other options for battery care? 

 Maybe somebody know alternative solutions?

2 people had the same question
1 REPLY 1

‎08-05-2022 06:25 AM - edited ‎08-05-2022 06:27 AM

HP Recommended

Hello @MSX360 

 

Sorry to hear that you are having problems ... and I would like to help you.

 

Try ...

 

(1) Update BIOS

HP Firmware Pack (Intel Processors)

F.04 Rev.A9.8 MBMar 10, 2022Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

 

(2) Reboot

(3) Let BIOS be installed until it's completely done !

(4) Enter BIOS again -> send screenshots

(5) Please report your results

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