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‎02-20-2020 10:32 AM

HP Recommended
Product: hp envy x360 m6 convertible
Operating System: Microsoft Windows 10 (64-bit)

the system is very slow in general from the day i received it but if i look in task manager the DiskIO is often at 100% especially at start up.   This thing has so much bloatware it is horrible.      Any ideas how to resolve this problerm it is a known issue i have tried almost everything. 

 

this machine looks good but performance is terrible


system i7-6500U 25.ghz 16gb which is max memory

1 person had the same question
2 REPLIES 2

‎02-20-2020 01:22 PM

HP Recommended

@HPcpqc2issue 

 

What EXACTLY is your hp envy x360 m6 convertible ? Please use the following instructions to find out the model/product of your machine:


   https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎02-20-2020 01:37 PM

HP Recommended

see below this machine has been an under performer from day 1

 

m1v65ua#aba

bios f.29 6/12/17

mem is maxed at 16 gb

 

as noted it is i76500U cpu

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