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- HP Envy x360 turns on, black screen with blinking caps lock ...

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11-19-2018 11:23 PM
When I try to turn my laptop on, the power button blinks a few times then stays lit, then the fan kicks in and the caps lock button begins to blink. The display stays completely black the whole time.
What's wrong!?!? I purchased this laptop almost exactly 1 year ago.
11-20-2018 03:05 AM
Hi
https://support.hp.com/us-en/document/bph07107
You get a LONG (MAJOR) signal category, RED LED &
then a SHORT (MINOR) signal category, WHITE LED.
Major – the category of the error; Minor – specific error in that category.
The AUDIBLE repeats 5 times, and the VISUAL until power is removed.
Hardware | 3.5 | The processor is not detected.* | Indicates potential CPU failure. 1 If able, reseat CPU. 2 If able, test known good CPU. 3 Replace affected component. 4 Replace both CPU and Main-Board if unable to perform steps. |