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HP Recommended
HP EliteBook Folio 1040 G2
Microsoft Windows 10 (64-bit)

Device Manager shows a code 31 for this device when I look at properties for it (This device is not working properly because Windows cannot load the drivers requested blah blah).

 

Anyway I tried Windows troubleshooter which reinstalled the driver but it still didn't work. Also somewhere along the line I think it said the best driver for the device is already installed.

 

I checked HP support page and didn't see any driver for this device. I also tried HP Softpaq download manager, and that didn't find anything either. Everything's up to date. So, where can I download a driver for this device?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Never mind I got the issue taken care of myself.

 

This device is part of the WLAN, and can be fixed by reinstalling the WLAN driver, which in my case is this one:

HP lt4211 Gobi 4G Drivers

 

from  this link:

https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-folio-1040-g2-notebook-pc/7393377/mode...

 

After installing this driver, it changed GNSS driver from Microsoft to HP.

 

There is also another driver listed for: HP lt4112 Gobi 4G Drivers

 

Probably for other models of the EliteBook Folio 1040 G2.

 

View solution in original post

5 REPLIES 5
HP Recommended

Anyone??

HP Recommended

Come on, no one has a clue about this one?

HP Recommended

Where are all the HP employees and provosts? :Surprise:

HP Recommended

Never mind I got the issue taken care of myself.

 

This device is part of the WLAN, and can be fixed by reinstalling the WLAN driver, which in my case is this one:

HP lt4211 Gobi 4G Drivers

 

from  this link:

https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-folio-1040-g2-notebook-pc/7393377/mode...

 

After installing this driver, it changed GNSS driver from Microsoft to HP.

 

There is also another driver listed for: HP lt4112 Gobi 4G Drivers

 

Probably for other models of the EliteBook Folio 1040 G2.

 

HP Recommended

Product:  EliteBook 840 G3

 

OS:  Win 10 Ver 1803 Build 17134-228

 

No errors in device Manager, similar issue.

  1. Reinstalled the WLAN driver for the HP lt4120Snapdragon X5 LTE Driver (sp89031, 138.3 MB), and the
  2. Intel Dual-Band Wireless-AC8260 (From HP's Driver download site: Intel Wireless LAN Drivers (Windows 10), sp87554, 117.8 MB)

Rebooted, all ok now.

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