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- HP Hotkey Support Is Not Running Or Not Installed

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09-15-2025 01:59 AM
My pc requires me to updates there HP Hotkey Supports' Error messages indicating that 'HP Application Enabling services is not installed or not running properly ? How can i get it fixed or updated
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Accepted Solutions
09-17-2025 08:00 AM
Hi @Sunnyranthin,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
I can imagine how frustrating it must be to see that “HP Application Enabling Services is not installed or is not running properly” message, especially when you're trying to stay productive. You're not alone in this, and I’m here to help you fix it step-by-step.
💡 Why This Happens
This error typically appears when the HP Hotkey Support or HP Software Framework is missing or corrupted. These components are essential for enabling your function keys (like brightness, volume, etc.) and other HP-specific features.
Step 1: Reinstall HP Support Assistant
This tool helps manage updates and drivers, including the Application Enabling Services.
- Uninstall the current HP Support Assistant:
- Right-click the Start Menu → Apps & Features
- Scroll to HP Support Assistant → Click Uninstall
- Choose No when asked to keep preferences
- Download and reinstall HP Support Assistant: 🔗 HP Support Assistant | HP® Support
- Restart your PC and check if the error disappears.
Step 2: Install HP Hotkey Support Driver
This driver is crucial for enabling the hotkeys and resolving the framework error.
- Visit the official HP driver page for your laptop: 🔗 support.hp.com/us-en/drivers
- Select Windows 11 as your OS, then look under Software-Solutions or Driver-Keyboard, Mouse and Input Devices.
- Download and install HP Hotkey Support or HP Software Framework.
- Restart your laptop.
Step 3: Check Services Are Running
- Press Windows + R, type services.msc, and press Enter.
- Look for HP Hotkey UWP Service or HP Application Enabling Service.
- Right-click → Properties → Set Startup type to Automatic → Click Start if not running.
I hope this helps.
Take care and have an amazing day!
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
VikramTheGreat
I'm an HP Employee.
If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.
And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.
09-17-2025 08:00 AM
Hi @Sunnyranthin,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
I can imagine how frustrating it must be to see that “HP Application Enabling Services is not installed or is not running properly” message, especially when you're trying to stay productive. You're not alone in this, and I’m here to help you fix it step-by-step.
💡 Why This Happens
This error typically appears when the HP Hotkey Support or HP Software Framework is missing or corrupted. These components are essential for enabling your function keys (like brightness, volume, etc.) and other HP-specific features.
Step 1: Reinstall HP Support Assistant
This tool helps manage updates and drivers, including the Application Enabling Services.
- Uninstall the current HP Support Assistant:
- Right-click the Start Menu → Apps & Features
- Scroll to HP Support Assistant → Click Uninstall
- Choose No when asked to keep preferences
- Download and reinstall HP Support Assistant: 🔗 HP Support Assistant | HP® Support
- Restart your PC and check if the error disappears.
Step 2: Install HP Hotkey Support Driver
This driver is crucial for enabling the hotkeys and resolving the framework error.
- Visit the official HP driver page for your laptop: 🔗 support.hp.com/us-en/drivers
- Select Windows 11 as your OS, then look under Software-Solutions or Driver-Keyboard, Mouse and Input Devices.
- Download and install HP Hotkey Support or HP Software Framework.
- Restart your laptop.
Step 3: Check Services Are Running
- Press Windows + R, type services.msc, and press Enter.
- Look for HP Hotkey UWP Service or HP Application Enabling Service.
- Right-click → Properties → Set Startup type to Automatic → Click Start if not running.
I hope this helps.
Take care and have an amazing day!
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
VikramTheGreat
I'm an HP Employee.
If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.
And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.