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‎11-09-2020 10:19 AM

HP Recommended
Product: sprectre 360 convertible
Operating System: Microsoft Windows 10 (64-bit)

 

 

1. I had to do a system reboot for my device.  Now I can't install HP JUmpstart. It says I have not internet connection which I don't know why

2. I also to know how to make me an admin of my laptop

 

 

1 REPLY 1

‎11-24-2020 05:49 AM

HP Recommended

@zenfulwoman


Welcome to HP Community

 

I have gone through your Post and would like to help

 

May I know how did you do the reboot? Did you do a system reset or a system recovery?

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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