HP Laptop 15-bw0 xx, Windows 10 Update Extremely Slow

[RHoL495]

After Win 10 updates download, the getting ready to install feature takes several hours to process.  

Has this issue been a problem for others ?  or is this a PC hardware / software problem ? 

All HP Support Assistant updates have been completed. Laptop was Christmas present new, so was purchased in December 2017. "Thank You" for any help / assistance that you can provide.

[WAWood · Accepted solution]

@RHoL495

You said you bought this in December, but I also looked at another HP PC bought in December and the Win10 version was the Creator's Update -- from March of last year, version 1703.

That PC had NOT had the Fall Creator's Update (FCU) applied, which would have then made it Win10 version 1709 -- and the FCU can take HOURS to complete because, basically, it is a whole new version of Win10.

If yours has finished, then open a command window (by typing "cmd") into the Cortana search, and once the window opens, type "winver" (without the quotes).  That should show v1709 Build 16299.xx -- the xx will vary depending on which Windows Updates have been applied recently.

[RHoL495]

Thank You, for your reply, you are appreciated