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‎11-18-2023 04:32 PM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c0000 (320M3AV)

Nvme internal drive crashed. Installed new one, but windows10 & windows11 usb installs do not detect any nvme drives. Drive is detected in bios though.  F20 bios does not have "upgrade bios" choice so creation of Hp bios usb recovery does not work. Main issue is "no drives detected" when trying to load any windows. The nvme drives are fine.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-18-2023 04:43 PM

HP Recommended

Hi:

 

You need to install the Intel storage controller drivers that I zipped up and attached below so W10/W11 can see the drive.

 

Read through the discussion and use the same driver I attached below, but it seems like it will be easier for you to install the storage controller driver if you copy just the 5 files in the F6 VMD folder to your USB flash drive.

 

Solved: Re: Bios not detecting new M.2 NVMe Hard drive - HP Support Community - 8915386

 

View solution in original post

f6vmdflpy-x64.zip
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3 REPLIES 3

‎11-18-2023 04:43 PM

HP Recommended

Hi:

 

You need to install the Intel storage controller drivers that I zipped up and attached below so W10/W11 can see the drive.

 

Read through the discussion and use the same driver I attached below, but it seems like it will be easier for you to install the storage controller driver if you copy just the 5 files in the F6 VMD folder to your USB flash drive.

 

Solved: Re: Bios not detecting new M.2 NVMe Hard drive - HP Support Community - 8915386

 

f6vmdflpy-x64.zip
1 person found this reply helpful
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‎11-18-2023 05:35 PM

HP Recommended

Thank you! That is the correct solution. 

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‎11-18-2023 05:59 PM

HP Recommended

You're very welcome.

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