HP Laptop CD Key

AdhirMaharaj · ‎01-25-2020

Hi

I have a client that brought in their hp laptop that was not booting up. After testing we found the drive had crashe . We need to replace the driv . How would we find the OS the laptop had as well as the CD key to activate windows. Laptop is a HP 255 G5.

Paul_Tikkanen · ‎01-25-2020

Hi:

Some models came with W10 and the product key is in the BIOS.

Some models came with FreeDOS and the user supplies their own operating system.

The only suggestion I can offer would be to use the Microsoft media creation tool to create a bootable installation USB drive, and install W10. I would try W10 Pro first, since it is a business-class notebook.

https://www.microsoft.com/en-us/software-download/windows10

If the PC came with W10, then the installation media should work, install W10, and automatically activate.

If it does not activate, use the free utility that I zipped up and attached below, that will show you what version of W10 the product key is good for, and you can install that version instead.