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- HP Laptop Caps Lock button 3 Slow, 5 Fast Blinks

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04-10-2024 10:24 PM
I have an HP Envy x360 Laptop that stopped turning on after an NVME drive shorted out on it (I knew that because when I connected it to my laptop, it immediately turns off) . After I found that out and removed the NVME drive, the laptop turns on but now shows a blinking sequence from the Caps Lock key, the fan spins loudly and nothing shows up on the screen, I replaced the RAM and still no display. The caps lock button shows 3 Slow blinks and then 5 Fast Blinks. The day before my laptop stopped turning on, all I can remember is HP Support giving me a weak battery notification before I turned it off, but I don't know if this error is about a weak/bad battery, so I don't want to spend money on a battery until I know. Please help me ASAP
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04-11-2024 12:52 PM
An m.2 NVMe drive is mounted in the motherboard and any electrical short of that is likely to severely damage the motherboard -- and the 3,5 code indicates the CPU has been damaged -- basically rendering the laptop useless because that can not be replaced.
I am a volunteer and I do not work for, nor represent, HP
04-11-2024 12:52 PM
An m.2 NVMe drive is mounted in the motherboard and any electrical short of that is likely to severely damage the motherboard -- and the 3,5 code indicates the CPU has been damaged -- basically rendering the laptop useless because that can not be replaced.
I am a volunteer and I do not work for, nor represent, HP