HP Laptop Error Upon Startup - Failure Code 201

[mathewp]

My laptop isn't successfully starting up, so I did the quick check, and got a FAILED message. I looked up my Failure ID and got the following:

Failure ID Tag: 94Q07K-7LH9QC-MFPWLJ-40BU03 OK 5CD5114FL6

9/25/19

201

Memory Cache Module,

Memory,

Memory Board

Memory Module 1 Failure

What does it mean and what do I do?

[Paul_Tikkanen]

Hi:

The error code reported means you have to replace the memory module in slot 1 of your PC.

Below is the link to the service manual for your notebook, where you can find the memory module R & R procedure.

http://h10032.www1.hp.com/ctg/Manual/c04582332

[mathewp]

I'll give it a try! Would any memory module work, or would I have to get a specific one? Any recommendations?

[Paul_Tikkanen]

Hi:

According to the specs, your notebook originally came from HP with 1 x 8 GB of memory.

https://support.hp.com/ca-en/document/c04544065

This site has compatible replacement memory for your model.

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/envy-15-k233ca

Since you have to take the notebook apart, if you can swing it budget-wise, you may want to just opt for the 16 GB kit and max it out.

https://www.crucial.com/usa/en/envy-15-k233ca/CT7117842

Otherwise, instead of replacing the 8 GB memory chip with another one, you would be better off performance - wise getting 2 x 4 GB of memory and fill both slots.  That way the memory will run in the dual data rate (DDR) mode.

https://www.crucial.com/usa/en/envy-15-k233ca/CT7117844

One memory slot filled and one empty causes the memory to run in the lower performing single data rate (SDR mode).

If you just want to replace the dead 8 GB memory chip, then get this one...

https://www.crucial.com/usa/en/envy-15-k233ca/CT7117813

[mathewp]

Thank you! I've found 2 KINGSTON 4GB SO-DIMM DDR3 1600MHz PC3L-12800 C11 1.35V  locally (Canada) , so I'll get a couple of those and let you know if they work!

[Paul_Tikkanen]

You're very welcome.