HP Laptop No Display Caps Lock Blinking (FIXED) BIOS Recovery Reinstall with USB

[JimmySchofield]

My device is working but it doesn't show anything on the screen. Show only flashing caps lock. I changed the ram and cleaned the fan but unfortunately, it is still the same.

I tried this video. Because I have this exact same problem

https://www.youtube.com/watch?v=5LLPhdymPeo

I downloaded the update but unfortunately to no avail. I really need help if anyone knows about this problem.

I work as a computer engineer but sometimes you come across things outside of your expertise. I hope to help you if possible. please please please Guys 

device specifications

HP Notebook - 15-db0015dx

Product Number

5ZC06UA

[JimmySchofield]

please guys someone help me, please 

[Dilip_18]

@JimmySchofield

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the HP Notebook even after running the updates. It could be a hardware issue on the PC. 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. HP provides repair or service options for out of warranty product as well. Hence I encourage you to contact HP support for out of warranty service options.

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Follow the instructions below to reach them:  

1) Click on this link - https://support.hp.com/us-en/contact-hp 

2) Select your product type below.

3) Enter the serial of your device.  

4) Select the country from the drop-down.  

5) Select the chat or get phone number options based on your preferences.  

6) Fill the web form and proceed further.  

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!

[JimmySchofield]

Finally, after a month, the response was received without assistance. I have been sent to many pages. I don't know who to write to. You may write to a page for help and after a month your question will be answered.

You will also be sent to another page. I remember two years ago when a visitor wanted help. I swear to God he had it in two days. Without links or external pages. You are helped until you get the answer.

But now, unfortunately, most of the assistance staff are young people. And they don't have enough time to help. All their time on Facebook and Instagram. This is the new generation