-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- HP Laptop OEM windows key required after replacing motherboa...

Create an account on the HP Community to personalize your profile and ask a question
12-14-2018 09:36 PM
I have replaced my motherboard now OS products key not able to find and activate new OS.
Please help How to find the producted key from HP pre installed OS actvation Key.
12-15-2018 11:20 AM
Sorry, but there are problems here that stand in your way.
First, the HP OEM Windows product key is encoded in the firmware of the motherboard. When you tossed the original one, you also tossed the Windows license -- and HP is under no obligation to provide you a second license.
Second, with OEM PCs, the license is tied to the PC, not to the owner. So basically, you don't own the Windows license.
So basically, you will have to purchase your own retail license for the new motherboard, as HP is not going to sell you a second OEM license for it.
I am a volunteer and I do not work for, nor represent, HP