cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Realexander
New member
1 0 0 0
Message 1 of 2
75
Flag Post

HP Logo Keeps looping

‎06-01-2020 07:47 PM

HP Recommended
Product: HP Stream Notebook PC 13
Operating System: Microsoft Windows 10 (64-bit)

I need help with getting Windows 10 loaded back on to my laptop, when I boot it up it just loops the HP LOGO and never gets to the log in screen.  I have tried almost everything I could find on HP’s support site and nothing seems to work.  Please Help.. 

Reply
1 REPLY 1
Highlighted
IT_WinSec
Level 15
Level 15
9,648 9,555 771 3,551
Message 2 of 2
Flag Post

‎06-02-2020 02:57 AM

HP Recommended

Hi @Realexander 

 

Welcome to the HP Support Community.

 

Please, check the attached PDF file and follow the steps to reinstall/reload Windows 10.

 

Let me know if it works for you.

Your feedback and update are important.
Click below on Accept As Solution and Likes+ icon if my comments helped or to say thanks
I work for HP Inc. *** I express personal opinion only and do not speak for HP *** My location: Europe *** Expert Volunteer
Check out We Make it Matter
Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation