• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Mini 110 Notebook

My HP Mini 110 Notebook will turn on but will not complete the booting process. It is stuck on "F9 boot up options" I have clicked F9 and worked through all the help suggestions on HP website only to find it's no longer supported. My question is if a notebook OS is no longer supported, what are my options at that point? throw the device away? ship it off to a repair shop? Order the old operating system software if it can be found anywhere? Thanks for any input!!  

1 REPLY 1
HP Recommended

Hello @Soxtrailblazer 

 

The model you use is very nice. It is not supported officially as it is very old model with old parts but that's why there are other channels where you can get support. One of them is this HP Community where other end users, experts, enthusiast or even some employees can volunteer to help you or advise you the way to fix the problem or at least diagnose it. Welcome ! 🙂

 

Let's first understand what the problem can be. 

Every HP computer built-in diagnostics module in the BIOS. Use the Esc/F2 option to run it and perform few tests. Here are some instructions to be used as a reference only >> https://www.supportvideos.ext.hp.com/detail/video/4330525144001/running-hardware-diagnostic-tests-us...

 

Perform Run-in test or memory/hard disk drive tests.

Let me know the results, provide as many details as possible.

 

 

 

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.