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HP Notebook 14-dq1025nr
Microsoft Windows 11

Hello Team, 

 

I recently enrolled to the Insider program on windows 11. Then my screen went black. On pressing Windows + B + Power button I get the error message that BIOS files either cannot be found or are corrupted. Tried setting a recovery disk but there's no Windows 11 BIOS to download. I even tried windows 10 BIOS! Though it even had no option of installing to flash drive. 

  I've tried windows + V and windows +B but still not resolving the problem. Kindly assist me to recover my laptop, I'm at my wits end. Please

 

Best regards,

Mike Joseph. 

1 REPLY 1
HP Recommended

Hi @MikeMusembi

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing issues with your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please perform a clean reinstallation of the Operating System and let me know the outcome of it: https://support.hp.com/in-en/document/c04641788 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
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