HP Notebook - 14-bw007na Hard Reset Issue's

[Yorkie69]

Hi, I had to do a factory full hard reset after a windows update failed I would not allow notebook to start. So I next did a soft reset and still no luck. After the hard reset all that happens now is it powers up enough for the Hp logo to come the immediately shuts down and just keeps repeating the same process over and over again. Power's up for the logo then shutdown.

[Riddle_Decipher]

@Yorkie69 Welcome to HP Community!

I suggest you attempt a BIOS recovery using the below steps:

1. Turn off the computer, and then connect the power cord.

2. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

   

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

[Yorkie69 · Accepted solution]

Thank but in the end I had to replace the SSD.

[Echo_Lake]

@Yorkie69
I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.