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- HP Notebook 15-db0004dx not showing WD Black SN770 NVMe SSD

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01-19-2023 10:52 PM
Product: HP Notebook - 15-db0004dx
Operating System: Microsoft Windows 10 (64-bit)
hello! hello!
After installing a WD Black NVMe model SN770 in my HP HP Notebook 15-db0004dx it does not show up in the BIOS and when I try to use the windows installation USB drive or CD it too does not see the new SSD.
I removed my former SSD which was a samsung EVO SSD before instalation and I am pretty disapointed. There is only one screw that holds the SSD in place. The new drive does not show up anywhere. I tried legacy and I tried disabling secure boot.Not many options in this bios. Thanks for any help.
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