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HP Recommended
HP Notebook 15-dy1079ms
Microsoft Windows 11

Trying to help a coworker that probably installed the incorrect BIOS version. The latest Bios version  (as of Feb 09 2022) is

"F.21 Rev.A  "  on HP product support page.

Somehow they manage to install f.22.  The issue they have now is the computer is in infinite bios update loop. After finishing updating it reenters automatically  to HP BIOS UPDATE screen over and over.

Using a different computer I tried to download the F.21 Rev.A  bios software  (sp132835.exe) to create a  usb image BUT NO SUCCESS .  The program extracts another exe file (864B.exe) but that program doesn't do anything.  No feedback or error.

 

How can we resolve this? The laptop keyboard is not working either. Using a USB keyboard to navigate

 

 

whatsoever. 111.jpg1112.jpg1223.jpg

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.