HP Notebook black screen

[briannalk12]

Notebook not turning on. I can hear the fan and see the keyboard light up and can BARELY see the hp logo upon turning on. Ive tried everything including a hard reset and key press. Nothing is working. It just stopped turning on out of nowhere. Please help. Not even 2 years old. Very frustrating since Ive never had good luck with HP.

[Lil_Boy_Blue]

Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

Not sure.....

https://support.hp.com/us-en/document/c01997899

https://support.hp.com/us-en/document/c03518165

Connect an external monitor to the notebook.

For instructions, see Connecting a Monitor, Projector, or TV (Windows 10, 😎.

If the computer screen does not display on the external monitor, press F4 

To change the resolution, turn on the computer, and press the F8 key.