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‎10-10-2023 02:08 AM

HP Recommended
Product: HP Notebook 15-dy1771ms
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone. My laptop was fine yesterday but today, it unexpectedly wouldn't boot.

 

The CAPS key flashes in a 3.2 error, and I saw that means a RAM issue. But even so, wouldn't I still be able to boot into the BIOS? I've tried every possible combination of keys and it still didn't boot into BIOS, which lead me to think that there's a BIOS issue as well

 

If this helps, I put my laptop into hibernate and packed up for the day. When I started the next morning, I plugged it in and this happened.

 

Please note, sometimes, if the laptop would be in hibernate and I plugged the power in, the screen wouldn't turn on. The laptop would be on and everything without any errors, but the screen wouldn't go on. I'd have to power off, and then power on again

 

Any help will be appreciated

 

 

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