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HP Recommended
HP Omen 15-ce081nd
Microsoft Windows 10 (64-bit)

After playing one demanding game I started to have issue with laptop freezing on certain amount of time(from 5 s to 2m). At the first I tried force restart of my laptop but it was not that helpful because freezing occur frequently even in idle. After I noticed that Caps Lock strangely flashing since its never meant to do that. It gives signal of 5 long and 3 short flashing cycling with no end when laptop turned on. Caps Lock starts blinking in 5-10 minutes after booting even on idle. I read other threads with people who had similar issue but they had it when laptop won't turn on but mine is working. 

What can I do to get rid of constant freezing? Is reinstalling Windows will change anything?

 

Laptop:

HP Omen 15-ce081nd
Intel i7-7700HQ

NVIDIA GTX 1050

1 REPLY 1
HP Recommended

@rustamnapoleon Welcome to HP Community!

I've reviewed your post and here's what you need to do:

  • Check with an alternate power cord/adapter or another wall outlet, remove any surge protectors and connect directly to the wall outlet and check if that works.
  • Does the issue persists with the battery alone or even when the device is connected to the wall outlet? please verify.
  • Have you had any thunderstorms lately, before this issue occurred?
    • If yes, this could be a hardware malfunction that requires a repair.
    • If no, try the below steps:
    • (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).
    • Click here for further assistance on issue with computer restarting/shutting down on its own.

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


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