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- HP Omen 45L Kernel-Power 41 when trying to Sleep

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09-20-2022 12:57 PM
My new HP Omen 45L seems to have trouble sleeping properly. It almost never fully goes to sleep or wakes correctly. It also seems to crash while attempting to sleep frequently giving me a Kernal 41 critical error in my event viewer. All drivers are up to date and I've run all tests through the HP Assistant and I get no issues to report. This seems to be only while trying to sleep. Any Ideas?
09-20-2022 07:44 PM
Hello @MattSSRS
Sorry to hear that you are having problems ... I would like to help you.
Let me check your current system configuration before we focus on the "sleep" problem ... |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
(2) Please report your results