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I just got this laptop from Facebook Marketplace. I wanted to look at the bios and saw i need a Admin password for it. i have no idea what it is and the seller does not know the password. could i get a hand on this? thanks 😄

3 REPLIES 3
HP Recommended

i would also like to note that i have seen videos by HP THEMSELVES on how to get a bios recovery key on YouTube. i went to the drivers for my device and there is NOTHING to download

HP Recommended

Hi @L1VE_ilivemama,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand you’re trying to access the BIOS on your HP Omen laptop, but it’s asking for an admin password that you don’t have. Here’s what you need to know:

 

BIOS Admin Password is Security-Level

HP laptops store BIOS passwords in a secure area of the motherboard.

There is no official download or software you can install to bypass it.

HP’s Official Process for Password Recovery

HP can generate a BIOS master recovery key, but only if you can prove ownership of the device.

You’ll need the serial number of the laptop and sometimes a purchase proof (invoice).

For devices bought second-hand, HP may require the original owner to authorize or provide proof of purchase.

What You Cannot Do

HP does not provide a universal BIOS password.

Any third-party tools or “hack” videos online claiming to bypass the password are unsupported and risky—they can permanently lock the motherboard or void warranty.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

Hi @L1VE_ilivemama,

 

We understand how important it is to have your device functioning properly, and we're here to assist you.​

 

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

 

You can locate the nearest HP service center using our Service Center Locator:​

 

🔗 HP Service Center Locator

 

If you need further assistance or have any questions, please don't hesitate to contact us.​

 

Best Regards,

Kuroi_Kenshi
I am an HP Employee

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