HP Omen X 17 AP010NR BSOD After Latest Windows 10 Update

[dalton_miyabara]

Hi,

after the latest Windows Update from Microsoft, my laptop suddenly started to present a lot of BSOD with messages like: "PAGE_FAULT_IN_NONPAGED_AREA", "MEMORY_MANAGEMENT". After using it for a few minutes, it always came back to these issues. Tried to run a lot of softwares to "repair" the bad sectors from both my SATA HDD and NVME SSD. But I discovered that the bad sectors, they still "changing" from time to time  when I run the software to "select" and "remove" the Bad Sectors. So then I was looking inside the Device Manager,  I discovered that I don't have one of the SATA drivers installed correctly. The main problem here is that I can't find a driver to replace the wrong driver that is causing this issue.

This is the message: "This device cannot start. (Code 10) An I/O adapter hardware error has occurred."

Hardware ID:

PCI\VEN_1103&DEV_3520&SUBSYS_26CF45B7&REV_01
PCI\VEN_1103&DEV_3520&SUBSYS_26CF45B7
PCI\VEN_1103&DEV_3520&CC_010601
PCI\VEN_1103&DEV_3520&CC_0106

What should I do to correct this issue?

Thanks in advance.

[The_Fossette · Accepted solution]

@dalton_miyabara,

Welcome to the HP Support Community!

As you have mentioned that the issue started after installed the latest Windows update, I recommend you perform a system restore on the computer back to the date when everything was working fine just to make sure that the update is not causing the issue.

Follow the steps in the below article to perform a system restore.

https://support.hp.com/in-en/document/c03327545

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!