HP PAVILION PROBLEM

[PIEMARALI]

ALLO START NON PARTE .

TEST RAPIDO DEL SISTEMA DA CONTROLLO DST RAPIDO DELL UNITA' DISCO RIGIDO : NON RIUSCITO

ID ERRORE : RLJNML-6ST8GG-MFPWWK-60TB03

QUALCUNO SA DIRMI COSA SI PUò FARE?

DOESNT START

SYSTEM FAST TEST : FAST DST CONTROL DISC : NOT SUCCESSFUL

ID ERROR : RLJNML-6ST8GG-MFPWWK-60TB03

WHAT'S HAPPEN?

GRAZIE/THANKS

UMBERTO

[visruth · Accepted solution]

Hi,


Hard drive failed.

Replace HDD with a new one. You need to do major disassembly to reach the hard drive bay.

Any good branded 2.5 inch 7mm/9.5mm SATA HDD or SSD would work.
https://www.amazon.com/Black-500GB-Performance-Mobile-Drive/dp/B00QFXOL5G

Manual: Page 67-71
http://h10032.www1.hp.com/ctg/Manual/c04439615

Take out of hard drive, connect it to another computer using SATA to USB adapter. Copy the files you can.
https://www.walmart.com/ip/StarTech.com-USB-3.0-to-2.5-SATA-III-Hard-Drive-Adapter-Cable-w-UASP-Stor...


Use recovery USB/DVD to factory reset OS after replacement of HDD.
Otherwise you may have to order Recovery media from HP.

http://support.hp.com/in-en/document/bph07143


You can alternatively clean install windows 10 if you've already upgraded and activated it previously.
https://www.tenforums.com/tutorials/1950-windows-10-clean-install.html


Regards

Visruth

[PIEMARALI]

Excellent support,appreciate..Thanks!

[visruth]

You're very welcome!