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- HP Community
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- HP PC Hardware Diagnostic UEFI

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11-19-2017 04:38 AM
I am planning to change my HDD with an M.2 SSD and I don't want to clone the previous OS installtion (along with the installed program) rather I just want to start with a clean installation as the previous installation (on HDD) has too much of data to clone (which would make the 256 gb ssd low on space) and it's the same case with the OEM's recovery discs and I am not gonna install Windows 10 with any of the methods.
What I want to know is - after installing Windows 10 on the SSD how could I get the "HP PC Hardware Diagnostic UEFI " that can be used to diagnos hardware before booting to Windows (which can be accessed by pressing F2 from the BIOS system startup menu), beacause when I would select this option after removing the HDD all the options to diagnos hardware would disapper making me believe that the files might be stored on the HDD.
One link that I found on HP's website has this tool but I don't know how it could be installed on the SSD so that I could access it from the BIOS.
(http://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html)
Also currently I am usign the HDD and this option is still accesable from the BIOS (but when HDD is connected). Could any body tell me which of these partition stores the tool for "HP PC Hardware Diagnostic UEFI". (images in the link below)
Link - https://drive.google.com/open?id=1_BeQZZzaQHAyf6Am622bliOJ80JmdCAq
OR
Thanks in advance !
Solved! Go to Solution.
Accepted Solutions
11-20-2017 01:52 PM
Hi @pritam21,
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
I reviewed your post and I understand that you want to know whether you can install hardware diagnostics on the SSD.
Don’t worry, I assure you I will try my best to get this sorted.
Superb description and terrific observations made before posting. Kudos to you for that. I will be delighted to assist you here.
I would like to inform you that hardware diagnostic is independent of the hard drive and it gets installed on the motherboard (EPROM).
Even after you replace the hard drive, you should still be able to access hardware diagnostics. In the case for any reason if you are unable to access it you can always download and install it from the link you have posted.
Hope that answers your question and you have a great day!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care.
Cheers!
The_Fossette
I am an HP Employee
11-20-2017 01:52 PM
Hi @pritam21,
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
I reviewed your post and I understand that you want to know whether you can install hardware diagnostics on the SSD.
Don’t worry, I assure you I will try my best to get this sorted.
Superb description and terrific observations made before posting. Kudos to you for that. I will be delighted to assist you here.
I would like to inform you that hardware diagnostic is independent of the hard drive and it gets installed on the motherboard (EPROM).
Even after you replace the hard drive, you should still be able to access hardware diagnostics. In the case for any reason if you are unable to access it you can always download and install it from the link you have posted.
Hope that answers your question and you have a great day!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care.
Cheers!
The_Fossette
I am an HP Employee
11-21-2017 03:19 AM - edited 11-21-2017 03:37 AM
Thank you for clearing my doubts. I thought that the tool might be installed on the HHD, but from the answer, I got to know that it comes flashed on the motherboard (EPROM).
Also, let me completely describe what happened after I removed the HDD. I was able to access the HP hardware Diagnostic tool, but it didn't provide many options for testing hardware components (there were only 2 of them, i.e. memory check and Drive check). Wait this could be more descriptive if I would post images for the same.
So here they are:-
______________
Case I (before removing the HDD) - https://imgur.com/a/5dfz1 (prefer this link)
OR
https://drive.google.com/open?id=1AxtEVP1StKAOMuKJ3zuESSOhIgrLYKa_
Case II (after removing HDD) - https://imgur.com/a/GzRhT(prefer this link)
OR
https://drive.google.com/open?id=1NzEVso9CmVyd_0X5t4j_QPvNs8KtsSs3
Let me know why this happened.
11-21-2017 03:43 AM
Thank you for clearing my doubts. I thought that the tool might be installed on the HHD, but from the answer, I got to know that it comes flashed on the motherboard (EPROM).
Also, let me completely describe what happened after I removed the HDD. I was able to access the HP hardware Diagnostic tool, but it didn't provide many options for testing hardware components (there were only 2 of them, i.e. memory check and Drive check). Wait this could be more descriptive if I would post images for the same.
Here they are:-
_____________
Case I (before removing the HDD) - https://imgur.com/a/5dfz1 (prefer this link)
OR
https://drive.google.com/open?id=1AxtEVP1StKAOMuKJ3zuESSOhIgrLYKa_
Case II (after removing HDD) - https://imgur.com/a/GzRhT (prefer this link)
OR
https://drive.google.com/open?id=1NzEVso9CmVyd_0X5t4j_QPvNs8KtsSs3
11-21-2017 10:52 AM
Hi @pritam21,
You need to update the hardware diagnostic software from your computers drivers page to the latest version.
Alternately, you can also install the software (From the link you posted) on a flash drive and run the complete software.
Hope that answers your question.
Take care.
The_Fossette
I am an HP Employee