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‎07-23-2019 02:06 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I received an error message after backing up files.

 

 BOOT device not found

 

please install operating system

 

hard disk (3FO)

 

F2 System Diagnostics

 

all hard drive checks and memory test have passed.

 

28 people had the same question
3 REPLIES 3

‎07-25-2019 03:33 PM

HP Recommended

@Tucando

 

Welcome to HP support community.

 

Provide the computer model number or the product number?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎12-18-2019 07:05 PM

HP Recommended

model 15-bs030la my screen went black just yesterday morning 
I would like you to help me or as options for my laptop

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‎12-21-2019 02:31 AM

HP Recommended

Hi @China97

 

Welcome to the HP Support Community. I'd be happy to assist you with the black screen issue. 

 

Let's try these steps - HP Notebook PCs - Computer Starts but Screen Remains Blank (Windows 10, 😎 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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