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HP Pavilion 15 Notebook

[ Edited ]
Product Name: HP Pavilion 15
Operating System: Microsoft Windows 10 (64-bit)

HELP !!

 

Of course my laptop has drama's when it's just out of warranty. Last night I was doing a word doc - and it just froze so I turned it off and when it loaded - it had a BLUE SCREEN and said:

 

RECOVERY

Your PC/Device needs to be repairded - I dont know why/what/how - BUT I was lucky that I did request the disc for System Recovery.

I did the 4 disc - was all working - did all the updates ect.

 

Today {Saturday 15th October 2016)

Working on a word doc - next mintue the screen started going Grey with some lines ect

Iv turned it off - took at battery out- turn back on - it Power's up BUT the screen is still copmplety Grey- Now has virticle lines.

 

Iv tried tapping the f10- screen same- and it BEEPS at me !!

f2- screen is the same

 

I have Videos and Pictures

 

 

Please Help- I cant afford a new laptop

HP Pavilion 15

Product No: P3C83PA

Edition: Windows 10 Home

System: 64-bit

 



Kind Regards
Sonia McMahon
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Re: HP Pavilion 15 Notebook

SoniaM

 

I wish I had good news for you -- but I don't ...

 

Sounds like your screen has gone out, at least, while it is running Windows.

 

About all you can do is this point is try to run some built-in diagnostics -- and since the PC does not run Windows for those, I'm hoping the display will work.

 

Turn off your laptop, reboot and keep pressing F2 until you get a menu on screen or it starts beeping.

 

When the menu comes up, choose the option to run diagnostics -- and report back what happens after that.


Good Luck

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Re: HP Pavilion 15 Notebook

SoniaM

 

I wish I had good news for you -- but I don't ...

 

Sounds like your screen has gone out, at least, while it is running Windows.

 

About all you can do is this point is try to run some built-in diagnostics -- and since the PC does not run Windows for those, I'm hoping the display will work.

 

Turn off your laptop, reboot and keep pressing F2 until you get a menu on screen or it starts beeping.

 

When the menu comes up, choose the option to run diagnostics -- and report back what happens after that.


Good Luck

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