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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

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Message 1 of 5
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HP Pavilion - 15-cs0001ni - has three devices flagged in Device Manager (PCI Memory Controller=1)

HP Recommended
HP Pavilion - 15-cs0001ni
Microsoft Windows 10 (64-bit)

Marcwsa_0-1608827764121.png

 

DD8E82AE-334B-49A2-AEAE-AEB0FD5C40DD

VEN_8086&DEV_9D31&SUBSYS_84BE103C&REV_21

VEN_8086&DEV_9D21&SUBSYS_84BE103C&REV_21.

 

There are 20 diffferent drivers on the HP support site. WHich do I install (8th gen Intel CPU).

 

Marc

 

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Message 2 of 5
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Hi, Marc:

 

For the last two, you need this driver...

 

This package contains the Intel Chipset Installation Utility and Driver for supported notebook models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96814.exe

 

For the first one, you need to install the audio driver.

 

This package provides the driver for the Realtek High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104010.exe

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Hi Paul

 

Thank you for the effort however, when I select 96814 is says "The driver is not supported on this OS version (10.0.19042)

 

Marcwsa_0-1608876233805.png

 

 

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I ended up trying a whole bunch of the files starting from the newest one and getting older each time.

 

Intel Dynamic Platform and Thermal Framework Client Driver Ice Lake Kaby Lake Whiskey Lake Coffee Lake Windows 10 v1903v1909 - sp98741

 

This one worked.

 

 

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You're very welcome.

 

Glad you get the other driver to install that device.

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