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- HP Community
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- HP Pavilion 15-eh1106ua (4A7N2EA): media (storage) drivers

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12-31-2023 12:37 PM
Hello I'm trying to install Windows 10 64-bit on HP Pavilion 15-eh1106ua (4A7N2EA) and fail to find proper storage drivers.
The page for support of this particular model doesn't provide any downloads for them.
Tried multiple other 'intel rst' drivers without any luck.
Please help, spent multiple hours on this.
12-31-2023 02:52 PM - edited 12-31-2023 02:52 PM
Hi:
Since your notebook has an AMD processor and chipset, the Intel drivers will not work.
See if the AMD NVMe drivers that I zipped up and attached below work for you.
Unzip the file to its folder and copy the folder to a USB flash drive.
Here's the problem though...I have no idea which folder contains the right drivers you need, so you may have to browse to each subfolder when you click on the Load driver option, check the box and it will only include the compatible driver.
12-31-2023 03:19 PM - edited 12-31-2023 03:19 PM
Thanks @Paul_Tikkanen.
Tried the archive you've provided, 1 of 9 subdirectories was detected as having a compatible driver.
"AMD-RAID Bottom Device"
Yet unfortunately it didn't help and the storage wasn't still recognized by the Win10 installer. Tried just in case Win11 installer with same result (with the current archive, which is Win10-compatible as we can guess from its top directory).
12-31-2023 03:28 PM
You're very welcome.
Sorry that driver file didn't work.
Unfortunately, I don't have any other suggestions for you to try.
I have a HP notebook with a Ryzen 5 4500U processor, 512 GB NVMe SSD, and clean installed W10 and W11 on it a couple of times without any issues, so I don't know what the difference could be between the Ryzen 4xxx series processor and the Ryzen 5xxx series processors.