07-08-2018 02:24 AM
To keep things short, I have nothing to complain about this laptop, I love it, except that it gets too hot, too fast and unnecessary.
I own this laptop since March and the only thing I always notice is that it gets hot pretty fast. When I'm doing things like surfing on the web it remains pretty 'cold' but when I start editing it gets hot within 5-10 minutes, and the fan gets sometimes loud too.
The heaviest things I do is video editing. I know video editing can be a heavy task for laptops/pc but the way this laptop gets hot is too fast. I can understand that if you do 'crazy' things during video editing like adding a lot of effects, edit with 4K footage etc your laptop will struggle, but I do not do these things. Yesterday I edited a video of 720p, only did some cutting and pasting things and my laptop went from cold to hot in 5-10 minutes.
If I have video edit sessions like this for 1-2 hours, that can't be good for my laptop! I don't want to destroy it. So, what to do? I noticed that other people had/have this hot problem with the HP Pavilion 15, but is there a way to fix this?
(This is maybe irrelevant but my previous laptop had only a 920m nvidea card and other 'bad' specs but that laptop didn't get this hot when I edited videos)
07-08-2018 06:05 AM
As you said you are using this Product Since march.So i assume it as a new product ,Actually i'm also using Hp Pavilion 15 for video editing and it has the same problem if i use to keep on uneven surface like your thighs or on Bed, So mostly laptops sucks the air from lower side, and if you hinder it , obviously it will heat and if it will heat its temperature will go high and Fans will go on full swing which will create noise.
1. Keep laptop on clean table.
2. Get the Inlet Fins Clean.
3.if still not solved then go to service center and get the fans clean.
07-08-2018 09:18 AM
Thanks for your comment. I'm pretty sure my laptop is clean, had it updated a few weeks back with an SSD.
Coincidentally, I checked some updates with the HP Support Assistant. One of them was an Intel graphics update. After that I tried again some video editing and I noticed that the laptop didn't get that hot or made a lot of fan noice. My problem could be fixed but I have to see and try it for a least 1 week or more, to be sure.
In the meantime, more solutions or tricks for this heat problem are welcome. Thanks.
07-27-2018 02:15 PM
Hi, me again.
I think the problem isn't solved. I just watched a movie through HDMI to my tv and I noticed the laptop gets pretty hot. Is this normal? These tempratures get me really worried.
Is this normal? The laptop feels hot.
10-12-2018 04:44 PM
Don't expect any support from HP regarding this issue. I had the exact same issue and they did not want anything to do with me, even getting a replacement was not on the cards, I ended up having to go via my bank and asking them to refund me the money which visa found me in favour, I highly suggest you do the same as HP will not support you.
I've advised them many times, as have a number of youtubers that they need a more aggresive fan curve but they won't listen to provide an update, right now only running chrome and typing this message my laptop is sitting at 80 degress celious.
12-15-2018 11:13 AM
My HP Latop was doing the same. It has a program installed called HP Comand Center where you can adjust the cooling under thermal control Gives you three options. Give that a try if you have the program installed.