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‎01-12-2023 11:37 AM

HP Recommended
Product: HP Pavilion 17-e049wm Notebook PC

HP Pavilion 17-e049wm the HHD was defective and now the laptop dont recognize the bootable usb for install the windows 10 and don't recognize the new ssd (the new ssd was used before in this laptop) . I tried the ssd in MBR and GPT format  , LEGACY SUPPORT enable and disabled , Changed the boot order  . Thanks for your help 

Category:
3 REPLIES 3

‎01-12-2023 11:51 AM

HP Recommended

Tried bios setup default.
The laptop passed the HP PC Hardware Diagnostics UEFI .
The screen show this message ( Boot Device Not Found / Please instal an operating system on your hard disk / Hard Disk (3f0)

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‎01-12-2023 11:55 AM

HP Recommended

BIOS  VERSION  F.39

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‎01-30-2023 01:22 AM

HP Recommended

Hi @ALBERTOSS,

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing boot issues with HP Pavilion 17-E049wm Notebook PC.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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