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Example: Pavilion DV6 1205ee
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Hello Guys,

 

I really need your help. I have deassembled the laptop to clean the fan which was fine but when i put it all together and started the laptop, a blank screen is there and the two lights in the keyboard blinks twice every 3 seconds. Googled that and HP forum saidits a BIOS corruption. I followed recovery steps by clicking ctrl + b (or V) with power but didnt work and the recovery screen doesnt work. I am trying to create a USB recovery now.

 

I followed steps in  https://support.hp.com/gb-en/document/c02693833  and dowloaded correct BIOS (SP52884.exe) i need. Once i run the BIOS file i do get to the screen which asks me to install on my PC but i do not get to step 10 & 11 which give you the option to do a USB recovery. it just install files to computer then run Insydeflash to download the BIOS on the current PC and not the non working one. Any idea guys how to create the USB recovery???  

 

thanks

1 REPLY 1
HP Recommended

@Zabooza,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is not booting to Windows and the caps lock key is blinking.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I see that you have already followed all the relevant steps and I recommend you contact support to check the available service options for your computer.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.